ChapSmart Privacy Policy

Introduction

At ChapSmart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle your data when you use our services to send money or pay bills in Tanzania. By using our services, you agree to the terms of this policy.

What Information We Collect

We collect the minimum information necessary to provide our services, including:

• Personal Details: Information such as your name, email address, and recipient details needed to process transactions.
• Payment Details: Transaction amounts and related information to facilitate payments.
• Technical Data: Basic device information to ensure the security and functionality of our platform.

How We Use Your Information

We use your information to:

• Process and complete your transactions securely.
• Communicate with you about your payments.
• Maintain records for operational and support purposes.
• Enhance the security and performance of our services.

Who We Share Your Information With

We only share your information when necessary, such as:

• With trusted partners who help us process payments and store transaction records securely.
• When required by law or to comply with legal obligations.

We do not sell or share your personal information for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access or misuse. However, no system is completely secure, and we encourage you to use strong passwords and keep your account details confidential.

Data Retention

We keep your information only as long as needed to provide our services or meet legal requirements. You can request deletion of your data by contacting us.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the email address below.

Changes to This Privacy Policy

We may update this policy as needed. Any changes will be posted on this page with an updated "Last Updated" date.

Last Updated: April 6, 2025

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@chapsmart.com